Unless otherwise stated on a specific product page, all items sold on ExtremeTerrain.com will be covered by a limited warranty ensuring the product is free from material defects in workmanship or materials, under normal use and conditions, for a period of 30 days from the original purchase date. ExtremeTerrain.com makes no other warranties, of any kind whatsoever, whether express, implied, oral, or written.
Q: Who do I contact with questions about the extended warranty, or to place a warranty claim?
A: Please call us at 844-870-4881 with any questions, issues or claims you need to make on your warranty.
Q: Do I need to return the item that my extended warranty covers?
A: If using the extended warranty, no, you do not need to return the item.
Q: If I use my warranty to have my item replaced, can I get another warranty on the replacement item that I receive?
A: No, you cannot get a warranty on a replacement item.
Q: Can I use my warranty to get a refund on the item, instead of a replacement?
A: No, the warranty covers a replacement only. You cannot get a refund.
Q: What if the item my warranty covers is discontinued or otherwise no longer offered by ExtremeTerrain?
A: We can assist in choosing another item that is of equal value to the purchase price of the item that was previously ordered that your warranty covers.
Q: Is the warranty refundable?
A: Once you purchase the warranty, and if you decide to return the item and there is nothing wrong with it, you will not receive the cost of the warranty back.
Q: Could I use my warranty towards another item of equal or lesser value?
A: No. Your warranty only covers the exact part you purchased.
Any questions about the specifics of the definitions or information about this warranty, please see our Warranty Details page.