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Warranty FAQ Top

Q: Who do I contact with questions about the extended warranty, or to place a warranty claim?

A: Please call us at 844-870-4881 with any questions, issues or claims you need to make on your warranty.

 

Q: Do I need to return the item that my extended warranty covers?

A: If using the extended warranty, no, you do not need to return the item.

 

Q: If I use my warranty to have my item replaced, can I get another warranty on the replacement item that I receive?

A: No, you cannot get a warranty on a replacement item.

 

Q: Can I use my warranty to get a refund on the item, instead of a replacement?

A: No, the warranty covers a replacement only. You cannot get a refund.

 

Q: What if the item my warranty covers is discontinued or otherwise no longer offered by ExtremeTerrain?

A: We can assist in choosing another item that is of equal value to the purchase price of the item that was previously ordered that your warranty covers.

 

Q: Is the warranty refundable?

A: Once you purchase the warranty, and if you decide to return the item and there is nothing wrong with it, you will not receive the cost of the warranty back.

 

Q: Could I use my warranty towards another item of equal or lesser value?

A: No. Your warranty only covers the exact part you purchased.

 

Any questions about the specifics of the definitions or information about this warranty, please see our Warranty Details page.