Installation Time: Afternoon
March 24, 2016
Terrible Mounting Design, Steer Clear!
Great customer service, terrible mounting design. Absolutely NO assembly instructions. At one point in my request for help, it was suggested that I "contact Lifetime LED 585-203-0887 who is the manufacturer of the lights for additional suggestions". Really? The mounting bracket assembly with the nuts, bolts and washers is nearly impossible to put together. I literally had to super glue the washers and nuts to the mounting bracket, let them dry and then gently feed that unit into the light housing. Mind you, the flat side surfaces of each nut had to be perfectly aligned so they would BOTH slip into the cutout/fittings deep inside the light's housing. Then, once that miracle was accomplished, I gently fed the Allen bolt through the housing hole from the outside and threaded the parts together. This process took me well over an hour to assemble two of the Raxiom 3 in. square LED lights. Absolutely the worst design for a mounting bracket I've ever seen, ESPECIALLY since the units come in pieces and you have to put the mounting assemblies together. I'll certainly not be buying again and will make sure any off-road enthusiast I know, who is looking for this style light, knows to steer clear. I am VERY mechanically inclined and have assembled some extremely complex items in my time... this ranks as one of the absolute worst experiences. I highly doubt the average consumer would dare go through the trouble I did to get these properly put together. As you can tell, I am still frustrated and can't for the life of me understand how anyone would think this type of hassle is acceptable. Stay away!